Privacy Policy

Effective April 26, 2026 · Last updated April 26, 2026

Who we are

This policy describes how HÓZHÓ Scottsdale ("we," "us," or "our") handles information when you visit our website, contact us, or use our services to plan or book a stay. Our site is operated from the United States.

Information we collect

  • Information you give us. For example, when you email or call us, we receive your contact details and the contents of your message. When you book or request a quote, reservation and payment details are collected through our booking partner (see below).
  • Information collected automatically. Like many sites, our servers and hosting environment may log technical data such as your IP address, browser type, general device or network information, and the pages or features you use. We may use cookies or similar technologies where needed to operate the site (for example, to keep administrative sessions secure when you sign in to restricted areas).

How we use information

We use the information above to:

  • Respond to inquiries and provide customer support
  • Facilitate availability, quotes, and reservations
  • Operate, secure, and improve our website and internal tools
  • Comply with law, enforce our agreements, and protect rights and safety

Booking, payments, and service providers

Reservations and payment card data on this site are processed through Guesty and its payment partners (for example, Stripe when Stripe is enabled for a listing). Those providers have their own privacy notices and handle payment information according to their terms. We do not store full payment card numbers on our own servers.

We also rely on vendors for hosting, databases, email, and similar infrastructure so the site can run reliably. They may process limited technical or operational data on our behalf under contractual safeguards appropriate to the service.

Retention

We keep information only as long as needed for the purposes described here, to meet legal or accounting obligations, or to resolve disputes. Retention periods can vary depending on the type of data and our relationship with you.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information, or to opt out of particular uses (such as "sale" or "sharing" as defined under U.S. state privacy laws). To exercise rights that apply to information we control directly, contact us using the details below. For data processed solely by Guesty or another booking partner, you may need to contact them as well.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have received such information, please contact us and we will take appropriate steps to delete it.

Security

We use reasonable administrative, technical, and organizational measures designed to protect the information we handle. No method of transmission over the Internet is completely secure.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes may be communicated through the site or by other appropriate means.

Contact us

Questions about this policy or our privacy practices: